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Returns

Return conditions

1. You can return your order within the trial period of 15 days. The trial period starts on the day you received the order.

2. All products are still in the original packaging / sealing and are unworn, undamaged, clean, and unused.

3. It is only possible to return products for a refund. Need a different size? Return your purchase and order the right size in the webshop.

 

How do you return your order?

Fill in the form and return to :


FOLT ROOM
De Wetstraat 9 
1975DM IJmuiden
The Netherlands

 

Costs for returning

The costs for the return are for your own account. This depends on the weight and size of your return shipment.

 

Where can you deliver your package for return?

You can deliver your package at your local post office

 

How do I know if you have received my return?

We'll send you an confirmation by email if we received your return.

 

How fast will I be refunded after returning?

We will refund you immediately after your return shipment has been approved. We have processed most of the returns within 10 working days after receipt. How fast the money will be on your bank account depends on your payment method:

 

iDEAL: within 3 working days

Credit card: within 10 working days

Paypal: within 6-10 business days